Personal Effectiveness

The Bottleneck Audit

Take next Thursday out of your diary. What stops?

Fix

23

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Personal Effectiveness

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One week of logging, then an hour

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Retest quarterly

THE SYMPTOM

Not what gets harder. What stops entirely, because a decision cannot be made or a piece of work cannot begin without you in the room.

The other tells. Your team is busy and waiting at the same time. You do real work in the evening because the day went on other people's questions. Holiday is not restful, because the queue keeps forming whether you are there or not, and you come back to it. And at some point this week you said, or thought, that it would be quicker to just do it yourself.

You were right, by the way. It was quicker. That is what makes this so hard to escape.

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