The Operator Review
The answers look right. That is the problem.
The Operator Review is an hour with me, on a video call, on the two exposures your diagnostic found and what to do about them. £495, or £250 for the first ten people who book one.
AI will hand you a forecast or a contract summary in seconds, confident, and knowing nothing you did not tell it. The hour is about whether you can push back.
Find my two biggest exposures
Do this first · The review builds on it
Do the diagnostic first. The review starts from its result. Three months of the Fix Library with either price, then £49 a month only if you want to carry on.
The hour, drawn
0 MIN
Test the pattern
Does what the diagnostic found hold? Sometimes it does not, and correcting it is the first useful thing that happens.
10 MIN
The two exposures
Not the symptoms, the reason underneath them. This is where most of the hour goes.
40 MIN
Three moves
Specific enough that we will both know in ninety days whether they happened.
50 MIN
What to leave alone
What is already solid, and what that lets you hand to AI.
55 MIN
The next ninety days
What you will have proved by the Reckoning, and what you will not.
We begin where a first consulting meeting usually finishes, because the diagnostic has already done the finding.
An hour is enough, because we start with the diagnosis already done.
The diagnostic does the finding: twenty-eight statements, your pattern named and your two exposures identified before we speak. We spend the time deciding what to do.
You should leave knowing which of your instincts are earned and which are habit.
One page, the next working day.
Operator Review · Summary
Sample
Your two exposures, and what they are costing
Money
Margin by customer is unknown. The biggest account is being served at a loss nobody has measured.
Operations
Quality depends on you being in the room, and you are in fewer rooms every month.
Three moves, in order, each with a Check
Move 1
Cost to Serve on the top five accounts. Check: a margin figure per customer you would defend, by day 30.
Move 2
Reprice or exit the account that loses money. Check: a decision recorded, by day 45.
Move 3
The Definition of Done for the two jobs that only pass when you look. Check: one week without you, by day 90.
Into your
Exposure Register, the one page that holds your whole loop.
Also on the page
The decision we examined and what has to be true for it to work. The assumptions that still need checking. What is already solid, and what that lets you hand to AI.
Then
Three months of the Fix Library, so the moves have the artefacts behind them. After that it is £49 a month if you want to carry on, and nothing happens if you do not. The three months are yours either way, refund or no refund. The Reckoning, £195, whenever you want the work checked.
£250 for the first ten who book, then £495. Fourteen days to tell me it was not worth more than you paid.
The review.
Up to an hour, on a video call, prepared beforehand.
The Operator Review
£495
Founding rate
£250
Before.
The diagnostic first, so the hour starts with the finding done.
The diagnostic
Free
Notice
Four days
After.
The review stands on its own. You could stop there.
The Fix Library
3 months
The Reckoning
£195
People already using AI on decisions that matter.
People who would rather find out where their checking stops than be told it is all fine. Running a real business, whether or not they own it. If that is you, the way in is the diagnostic. Do that first, and the review builds on it.
You will leave with the decision made, or with the exact thing you need in order to make it.
Either way you will know which of your instincts to trust, and that is what makes the next hundred decisions faster.
Sitting CFO · INVESTOR AND ADVISER · Built and scaled a business of 850 people across the UK, US and India · University board chair · Former head of AI capability in A DIVISION OF A UK BANK
Find my two biggest exposures
Done it? Your booking link is in your results email
Cannot find it? Email mark@qualterco.com